Yes, the source of the cocoa beans used in each chocolate is clearly indicated by the region (a farmers’ collective) or estate (individual owner) on the islands of Trinidad and Tobago. The cocoa is then transformed in the country into chocolate. Strict labor standards are enforced in Trinidad and Tobago. There is mandatory national schooling for all children and there is no child labor in any industry.
The revenue from the cocoa industry for the country is increased by doing the value-added transformation of the cocoa beans into chocolate.
Unfortunately, in many other countries the economic situation of cocoa farmers and labour practises is very difficult. There are many steps in the cocoa to chocolate value chain and the growing countries do not always get a fair share of the profits . Our approach helps to minimise the number of steps in the cocoa to chocolate value chain and increase the revenue in the cocoa growing country and due minimal transport and storage of the beans you experience provide optimum flavour in the final chocolate.
Your order will arrive within 3-7 business days for Standard Shipping, depending upon your location
You can ship several addresses on a single order. We allow you to include a personalized message and a unique delivery date for each recipient. Please contact us for assistance on these types of orders
Yes, you can schedule a delivery for up to two months in the future.
Yes, however please provide a contact email for the recipient so that they can be informed that chocolate was shipped to a P.O. Box so that they can track the delivery.
At this time, we do not offer same-day shipping. It is possible that depending on stocks and availability that your order may be shipped on the same-day.
No, we do not offer this service.
Canada Post and DHL
Yes, we will send you the package weight and dimensions and then please send with the completed shipping documents and labels from our address to the delivery address(es) from your carrier and you can contact your provider to arrange pick-up.
We accept Visa, Mastercard, American Express, Discover, Paypal (????? What does stripe accept????)
Yes for every ten boxes you purchase, you get one box free, that is 10% of your order in chocolates.
An order receipt will be sent immediately to your email address after placing your order. ( does stripe do this????)
You will receive an order confirmation email with your order number, order total, gift message (s). ( does stripe do this????) Please review this information let us know if any changes are required.
Yes from the shipping service that is used for your order (Canada Post or DHL or your own service).
To have the best tasting experience of our artisanal fine flavoured chocolate that is prepared with natural ingredients and limited amount of food preservative, it should be stored at 15 to 20 degrees Celsius with a room humidity of 30- 40%. You could also refrigerate the chocolate if you are unsure of maintaining the recommended storage conditions.
Keep chocolates in plastic bags until the entire package comes to room temperature. This will take approximately two hours if it was stored in the refrigerator,
Yes, we would be happy to send samples for corporate orders.